Order Management
Process orders, update statuses, view history
Order Status Guide
- PendingNew order, waiting for store confirmation
- PreparingOrder accepted, preparing the food
- CompletedFood is ready to serve
- CancelledOrder has been cancelled
Processing New Orders
When a new order comes in, the system plays an alert sound and shows a notification.
- View new order details on the Orders page
- After confirming the order, click "Accept Order"
- When the food is ready, click "Complete"
- To cancel an order, click "Cancel Order" and select a reason
Kitchen Display System (KDS)
Go to Dashboard → Kitchen to see the order display designed for kitchen staff:
- Large font display for easy reading
- Sorted by order time
- One-click to mark items as done
- Supports tablet full-screen mode
View Order History
On the Orders page, filter by date range to view past orders. Click any order to see full details including items, custom options, and amounts.
Order Notification Settings
Go to Dashboard → Settings → Notifications to enable the following:
- Browser Notifications:Web push notifications
- Telegram Notifications:Receive instant new order alerts through your Telegram bot
- Email Notifications:Send a backup copy of each new order to the email inbox you choose
- Sound Alerts:Play a sound when a new order arrives